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Frequently Asked Questions Frequently Asked Questions
Shipping Rates

Shipping Rates

Most stock items ordered through Franklin Mills Company are shipped via United Parcel Service (UPS). (more..)
UPS Tracking

UPS Package Tracking

You can track your UPS shipment from our website. (more..)
Satisfaction Guaranteed

Satisfaction Guaranteed

Our success depends on your total satisfaction. (more..)
Returns and Exchanges

Returns and Exchanges

We know that on rare occasions it is necessary to exchange or return an item. (more..)
Credit Card Security

Credit Card Security

We use 256 bit Secure Sockets Layer (SSL) encryption to protect the security of your credit card information. (more..)
Privacy Policy

Privacy Policy

Your privacy is important to us. (more..)
Contact Us

Contact Us

Please contact our Customer Service Department with any questions.
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About Franklin Mills Co.
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Franklin Mills Company P.O. Box 345 Kent, Ohio 44240
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1-888-678-4585